Tophatter - You guys cause my account to overdraft by $70 because you took $85 on my account not once but twice because you gave me a refund for a product that you sent to the wrong address it was your mistake no
I am very unhappy that when I ordered product you guys sent it to the wrong address then I ask for a refund and you charge my account $85 twice to give me that refund back which caused my account to be overdrawn not once but twice all just for you guys to turn around and take that money out and then turn around and put it back in the next day I got charge $70 now I dont have all my money that I need for rent so if I lose my apartment and lose my daughter over you guys taking money out of my account because of your mistake because you sent my stuff to the wrong spot I will be contacting the Better Business Bureau today
And yes I have proof I have proof that the correct address is in your system because Ive already looked it up my old address is not even on there anymore only my new address but you meant to send it to the old address anyway and I got pictures of my account it shows you took $85 on my account twice which charge me $30 $35 overdraft charge so yes I got plenty of proof
User's recommendation: I wouldn’t recommend this company to anybody if my life depended on it you guys ruin peoples lives by charging got off amounts of money to their account and then turn around and putting it in the next day which costed me $70 I’m a single mom trying to raise a child on coronavirus hours so $70 with a big chunk of money to me.
Monetary Loss: $70.
Preferred solution: Let the company propose a solution.