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I have spent more than a thousand dollars purchasing their products, lots of the stuff is good looking but not quite as shown in the advertize my. My problem seems to be the same as many others, receiving product I haden't ordered plus receiving product that is missing instructions plus incomplete parts, such as attachments to allow the item to operate !!

Example--- wireless computer mouse missing chip to plug into computer, no comply whatsoever when the only way I had to contact them was via their e-mail, they totally refused to give me their phone number nor even a call back via phone. The retail prices they place at the bottom of the product you can bid on is totally and most probibly illegal as it posts hundreds of dollars more than the product can be purchased anywhere in the world !!! Another thing top hatter does is when a bid has been placed and bids arn't going up as they were counting on, the product Go's totally off the screen All and all it is a site that you really can't get too screwed on as the prices rarely exceed a hundred dollars, so if a buyer can't afford to be kind of mislead at that small amount, they really shouldn't be messing around bidding at all ( most half way intellegent people know, you really get what you pay for) If a person really buyes into believing anything else, "we'll" all I can say about that is, they are *** fools. Things are what they are and nothing more !!!

My real comment is, they should really provide a phone number for customers to talk to a rep. Plus it's quite bothersome not to receive a complete order as it is useless and then not being able to explane it leaves the customer holding something that can't function, due to missing attachments and no instruction sheet (THAT REALLY *** ME OFF) they should at least have a recording machine if they want to keep the buyer plus being brought into court for running a scam Well, that it, I hope my opinion don't fall on blind eyes as that changes top hatter will have a lot more repeating customers and not starting to build a terrible reputation as I can see they are starting build at this time Yours truly Dan Weinstein

Reason of review: Order processing issue.

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