Been using tophatter since Feb.5th 2018. In the last two weeks I have bought some really useless items and i have in fact, received most of the items ive bought.
Thank God. On Feb. 11th, tophatter had blocked me from bidding because I had to many cancelled items. Ok, fair enough.
I have a really *** phone so upon scrolling thru the live auction, my finger would hit BID. Ok, so the block was removed Feb. 20th. A few days ago, I decided I wanted to sell on Tophatter.
I went thru the application process. Today, my application was denied for the fact I didnt have my own online store and I didnt sell items anywhere else. Huh! And they stated I also didnt have more than 350 items to sell in a weeks time.
Bullshit!! How do they know how many items I have or didnt have to sell. Im sitting here with over $2000 worth of merchandise that I know would have been more than 350 items sold. Tophatter explained in their email to me that I wasnt approved to sell thru their partner program, for which I never wanted to sign up to sell on their partner program just yet anyways until I knew how the auction actually works and I get the gist of it all.
I was going to do what a lot of folks do and start out small with a few items just to get the hang of everything first. But no, they denied my appication to sell based upon I only had two cameras to sell to start off with. These *** had no idea what other merchandise I had sitting in boxes right next to me. So, I emailed them about that today.
And what do you know, I go on tophatter today to bid on something for my neice and it states theres an error and will not let me bid with an error code of 18. Also, one of my purchases has been refunded to me. I dont know if its because the person i bought from never shipped it because theres no tracking info and nothings been shipped and this was from Feb. 5th or tophatter just doesnt want me to use the sight anymore and refunded me this item ive been waiting on for weeks just to get rid of me.
Tophatter sucks and so does their Customer Service. What Customer Service? You have to email them for every damn thing. Dumb!
Im reporting them to the BBB and the Attorney Generals office tomorrow morning. Also reporting them for allowing counterfeit items to be sold on their site, from makeup to jewelry, *** even false advertisement. People are buying things that are being sold as "real" or "genuine" and they are not.
Good luck Tophatter, stop *** around with people. Scam artists!
Product or Service Mentioned: Tophatter Marketplace.
Reason of review: Bad quality.