Product: Tophatter Website Clear all filters (0 of 60 reviews match)
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Tophatter - Contacting Customer Support

Although I hit the CONTACT US button on several screens within the website, I was never brought to a phone number or email address or online chat to make an inquiry to Tophatter. I had to google how to get a hold of them.
2.0
Details
Website
Product
Tophatter Website
#1410454
WHEN I CHANGED TO A NEW CARD YOU SAID THE WAS A PROBLEM WITH MY ZIP CODE AND TO DOUBLE CHECK IT. WTF? I HAVE TRIPLE CHECKED IT. IT'S 80528 ONLY. I HAVE NEVER USED THE OTHER FOUR DIGITS. I HAVE USED YOU GUYS A LOT IN THE PAST AS (ROCKH) Sarcastic WITHOUT ANY PROBLEMS....
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3.4
Product
Tophatter Website
I didn't like
  • Unable to change to a different credit card
#1402757
Have been trying to access the site for 3 days now and not able to access what is the problem I am tryng to do christmas shopping I can access other sites I need to access to do some shopping blah blah blah blah blah What I need say does not need 100 words fix that...
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Product
Tophatter Website
I didn't like
  • Trying to access website for 3 days now and cannot access
#1388192
the site keeps freezing up i can't see things , i start to watch and roll down to next line of items and it freezes up and i have to go back to beginning and by that time the item i wanted to bid on is no longer on there . .i love to look at the jewelry and have gotten...
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Product
Tophatter Website
#1360356
I have tried for a week now to get on the website, 1 time successfully. It's seems to be always frozen. It's very discouraging and your losing my money. They really need to fix their issues or shut it down. I told a friend who lives in a different state and she tried...
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Anonymous
12cAt

The site freezes constantly. Haven't been on for a couple of weeks. I went to Wish.com instead.....cheaper too!

KnownIbizanHound
KnownIbizanHound

I am so fed up with this site!! Freezes up continuously. It's supposed to take 15 seconds for going once, and 15 seconds for going twice. When it freezes, i log off and right ...

1.0
Product
Tophatter Website
I liked
  • Have only made 1 purchase
I didn't like
  • Website constantly frozen
#1355646
when can I go on tophatter when it isn't freezing up. Right in the middle of 90% of my bids.....frozen again. Tried 7 times for a designer bag .....no way.....freezing again. Maybe the site needs updating. when will this be fixed??????? very frustrating! monday - froze...
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Anonymous
Anonymous

Tophatter freezes up all the time. Go to www.wish.com for the same stuff only cheaper.

3.0
Product
Tophatter Website
I liked
  • Some products i ordered
#1355580
I have ordered from Tophatter for a long time and have had great experiences. I get my packages timely and am satisfied with the products. Well, if something is being auctioned off and bought for a low cost, then what can you expect? And for the pictures....DUHHH!! It...
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Anonymous
Scam Alert

The structuring of this review sounds like it is written by someone whose primary language is Chinese.ie, "get my packages timely"

5.0
Product
Tophatter Website
I liked
  • Merchandise and timely delivery
#1278387
Within the last 2 months almost everyday your site freezes up.Sometimes it come back most of the time I run out of patience.I'll give it maybe a week to get straightened out.Then I'm done I'll go to wish who has pretty much the same inventory usually cheaper but longer...
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Anonymous
Annonymus

Me too, but I went to a different computer and it worked fine. Going to look into firewall settings.

Anonymous
Shemitch

Same thing here. I thought it was just me. It freezes every time now.

Product
Tophatter Website
#1272756
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Tophatter - Couldnt sign in or view items

Tophatter appeared in my email app. I tried to visit auction site or sign up with email. The site freezes.I was in business for 40 yrs.Its time to make all computers in the usa not asia.
Product
Tophatter Website
#1267500
Why in the world would you remove the ability to 'search' for items? Can't set up reminders, can't buy unless it's live. Terrible business practice. You are hurting your sellers. Now I have to come up with 100 words in order for this to show up? Who...
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Anonymous
Dee

I was going to see what deals I may find on some items for Christmas..but I am unable to search for them? So...it's just random? They expect customers to just scroll through a...

Anonymous
Anonymous

Put the search option back please

Product
Tophatter Website
#1267379