Product: Tophatter Customer Care Clear all filters (0 of 184 reviews match)
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00 worth of products from Tophatter. I have received most of it. One item was pending shipment for 4 months and got refunded. Two other items were marked delivered but never came. One of the items got refunded. The last item was 12.00. Not a whole lot of money but if...
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GAT0_CURI0S0
GAT0_CURI0S0

They do not answer the phone. The answering service is not legit. It will only send you in a loop and you will never be able to get a real person to speak with. They will only...

UrbanAdeliePenguin105
UrbanAdeliePenguin105

I would like o cancel all my orders and my refunds to dotc611@gmail.com

3.3
Product
Tophatter Customer Care
#1393890
You keep blocking me whenever I canceling an order and it's starting to be *** and I'm sorry if you're going to do that cancel the whole damn thing and quit because I'm going to be very honest and if nobody can cancel their order already found something different you...
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Tophatter Customer Care
#1386830
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Tophatter - No support

I was it about to speak to someone about my issue. I was referred to contacting help though email. Shrug
Product
Tophatter Customer Care
#1377077
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Tophatter - Your ignorance to service

Why can't you just help your customers that apparently is making you a fortune I believe couple complaints to the Secretary of State and a couple other agencies are in order
1.0
Details
Delivery Service
Discounts and Special Offers
Price Affordability
Product
Tophatter Customer Care
#1372973
Tophatter items were, for the most part, Chinese trinket junk. The photos/descriptions were very deceiving and, if you wanted to return items that were damaged in shipping due to cheap packing, wrong size or not the item you ordered, there was no way to return them!...
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1.4
Product
Tophatter Customer Care
#1363028
I purchased close to 300 things from Top Hatter, And out of like 300 things I personally had a return 45 to 50. And Top Hatter themselves funded about 25 to 30 more things because they were never delivered or there were no tracking numbers. So they say that I have a...
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2.3
Product
Tophatter Customer Care
#1360757
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Tophatter - I have not received any of my packages they will not answer

tophatter I want a refund on every purchase I made because I'm not receiving packages I cannot get you guys on the phone so I want a refund on everything I ordered cancel all my orders give me my money back or I will be contacting an attorney 602-473-5557 star9mmaz@gmail.com Lawrence Robertson
1.0
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Advertised vs Delivered
Billing Practices
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
Product
Tophatter Customer Care
#1349628
So I read reviews and form opinions and actions based on the review. I personally had won by auctions 12 different items that were all received in good condition. However 3 items were not as shown on the picture (in my minds eye). I noted the items on a report and sent...
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Product
Tophatter Customer Care
#1341073
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Tophatter - No customer Support

Paid for an item and it never arrived, can NOT get any response from customer support. {{Redacted}}
1.0
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Warranty
Website
Product
Tophatter Customer Care
I didn't like
  • No responses
  • Lack of response from customer support
  • Never receiving products ordered
#1340863
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Resolved
Resolved: Tophatter - Return difficulities

Date is not correct of when the item should be returned
1.0
Details
Exchange, Refund and Cancellation Policy
Product or Service Quality
Product
Tophatter Customer Care
#1328932