Product: Tophatter Customer Care Clear all filters (0 of 142 reviews match)
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Ashvin Kumar and Chris Estreich are the co-founders of TopHatter, and No Matter what anyone says, no one will ever convince me that they are an honorable, respectable company! Look at all my complaints I have filed over the 7 months... I have filed at least 50...
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Anonymous
Darren

Look, I agree and sympathise with you, but why do you keep going back? I mean - 19 orders? I would have given up after the 2nd or 3rd.

PetiteSpiderMonkey
PetiteSpiderMonkey

Co-Founders Ashvin Kumar and Chris Estreich, I can promise you I will be contacting the California AG, Better Business Bureau and anyone else that I can tell about your underh...

2.5
Product
Tophatter Customer Care
I liked
  • Able to bid and sometimes win high dollar items at a low price
I didn't like
  • Constantly canceling orders sellers fraudulent false advertising
#1281817
I ordered so many items ..Want to resell some but not sure what I paid..Can you please email me all items purchased with Purchase price and item # and description..I'm thankful for this but is also my 3rd request so i would like a response..If this is a problem please...
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1.9
Product
Tophatter Customer Care
I didn't like
  • Returning items is not good
#1252814
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Tophatter - My order is going to the wrong address

I placed the order realized it was an old address sent email right after and no response and now the order has shipped and I’m out of my money and no one has contacted me and is been 6 days since I ordered
Product
Tophatter Customer Care
#1247001
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Tophatter - Instructions

Have gotten many products with no instructions or ones that make no sense. Their customer service tells me to google the product and find out how it works. CAN YOU BELEIVE THIS! They will not issue a refund and suggest it now be returned. I am disabled and am not able to do this every week. Great company NOT.
2.5
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Warranty
Website
Product
Tophatter Customer Care
#1244665
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Tophatter - Have not gotten three of my refunds

There have been three refunds that have supposed to been posted to my card that are from the beginning of April they are still not there I need to know what's going on and where my money is I contacted my bank in which the card is from and they said that they are not there yet and that they are not showing anything pendant all they show is that y'all would through the money
1.2
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
Product
Tophatter Customer Care
#1240275
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Tophatter - To return an item that was purchased

Im trying to return an item bought. I have made multiple calls n attempts to reach you guys to return my item. But no reply or response back. Getting upset about to report you guys to bbb!
5.0
Details
Delivery Service
Product
Tophatter Customer Care
#1239393
I have had a very difficult experience in getting in touch with someone who could help me resolve a significant problem I am having . I accidently ordered some products a few, and I was blocked from ordering any item for 24 hours. I have never in my life experienced...
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2.3
Product
Tophatter Customer Care
I liked
  • Items for auction
#1237927
I can only add that today 19/4/2018 email from tophatter was not legit in fact Same friend who has setup this fake profile will regret it when she/he’s arrested I’ve tried to help with being open about this useage of his/her fb accounts then I watched their activity...
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1.0
Product
Tophatter Customer Care
#1236236
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Tophatter - Refund not received

I returned an item that i wasnt happy with and never recieved my refund , where is my money
1.0
Details
Exchange, Refund and Cancellation Policy
Product
Tophatter Customer Care
#1235585
I have a big problem with this company. About 5-6 wks ago, I high bidded on a hearing amplification product. Much to my surprise 2 of this item showed up in my mailbox on 2 different days. I NEVER bid on or authorized a 2nd one of these. On 2 occasions I have e-mailed...
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1.0
Product
Tophatter Customer Care
#1234812