Product: Tophatter Customer Care Clear all filters (0 of 151 reviews match)
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I made quite a few purchases from them and as a result my identity was stolen. They began sending items that I had not ordered to an address in Miami. I informed them of this, yet they continued to send items to the fraudulent address. Now I have charges to many other...
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Tophatter Customer Care
#1308957
Ashvin Kumar and Chris Estreich are the co-founders of TopHatter, and No Matter what anyone says, no one will ever convince me that they are an honorable, respectable company! Look at all my complaints I have filed over the 7 months... I have filed at least 50...
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Anonymous
Darren

Look, I agree and sympathise with you, but why do you keep going back? I mean - 19 orders? I would have given up after the 2nd or 3rd.

PetiteSpiderMonkey
PetiteSpiderMonkey

Co-Founders Ashvin Kumar and Chris Estreich, I can promise you I will be contacting the California AG, Better Business Bureau and anyone else that I can tell about your underh...

2.5
Product
Tophatter Customer Care
I liked
  • Able to bid and sometimes win high dollar items at a low price
I didn't like
  • Constantly canceling orders sellers fraudulent false advertising
#1281817
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Tophatter - Did not bid on item. Can’t get thru to customer service

Cannot get customer service to answer. Did NOT bid on item
1.0
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Tophatter Customer Care
#1263348
No problem taking your money but if you cancel they kick you to the curb and can't be reached by phone. Oh minis of 100 words. Gee don't need to say much more. Don't need to write a book. Just leave feedback. {{REDACTED}} I hope I have reached 100 words....
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Anonymous
Wendell

QUOTE : " ridiculous . Insanity " .... no, overkill on your part. Cancelling anything is as easy as a single sided letter stating " Please close acct #### on or before xx-xx-x...

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Tophatter Customer Care
#1258727
can't read instructions directions are so tiny that they are impossible to read if you can't set the watch up, what good is it? I don't know what else you need. I want directions that a normal human read, follow and set up. now you are annoying me. I gave you all the...
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1.0
Product
Tophatter Customer Care
I didn't like
  • I already told you
#1256599
I WAS ORDERING EVERYDAY ON THE TOP HATTER SITE ... AS PRODUCTS COME IN THEY ARE DAMAGED, DONT WORK AND SOME SERUM FOR THE FACE HAS NOTHING AT ALL IN THE BOTTLE... THEY DO NOT ANSWER YOU BACK WHEN YOU EMAIL AND THE PHONE NUMBER IS A JOKE...THE WAY THAT IT IS SENT TO YOU...
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Tophatter Customer Care
#1256279
office to file a complaint, but have no choice but to send an email to Tophatter. The response to your complaint is a generic, computer generated email. I received organic seeds today shipped from China, Shanghai of all places. The description of the product I ordered...
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Tophatter Customer Care
#1255631
I ordered so many items ..Want to resell some but not sure what I paid..Can you please email me all items purchased with Purchase price and item # and description..I'm thankful for this but is also my 3rd request so i would like a response..If this is a problem please...
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1.9
Product
Tophatter Customer Care
I didn't like
  • Returning items is not good
#1252814
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Tophatter - My order is going to the wrong address

I placed the order realized it was an old address sent email right after and no response and now the order has shipped and I’m out of my money and no one has contacted me and is been 6 days since I ordered
Product
Tophatter Customer Care
#1247001
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Tophatter - Instructions

Have gotten many products with no instructions or ones that make no sense. Their customer service tells me to google the product and find out how it works. CAN YOU BELEIVE THIS! They will not issue a refund and suggest it now be returned. I am disabled and am not able to do this every week. Great company NOT.
2.5
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Advertised vs Delivered
Billing Practices
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Discounts and Special Offers
Diversity of Products or Services
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Price Affordability
Product or Service Quality
Turnaround Time
Warranty
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Product
Tophatter Customer Care
#1244665