Product: Tophatter Customer Care Clear all filters (0 of 208 reviews match)
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Tophatter - Receipt for two coins I purchased they were stolen from my house

I need a receipt for a silver dollar Liberty coin I purchased and a receipt for the Roman coin I purchased they were stolen from my house I need to file a police report
Product
Tophatter Customer Care
#1448322
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Tophatter - Unable to gain access

For weeks now I have attempted to gain access to my account they keep telling me my password is incorrect. They keep saying they will send a new one to my email at least 10+ and they never send me it. I was one of your first customers and yet I am told I don't know my own password and sit around waiting for your people to mail me a new one and NOTHING. JIM WALLACE MATTYDALE NY. rusty2old@aol.com
4.3
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Exchange, Refund and Cancellation Policy
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Tophatter Customer Care
I liked
  • Gaining access for crying out loud
I didn't like
  • Your system sucks on personally fixing problems
#1446937
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Tophatter - Missing items

I'm missing the 2 in 1 stylus pen earbuds and a USB cable
Product
Tophatter Customer Care
#1443811
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Tophatter - Reactivate my account

I would to reactivate my account but l closed it myself my name is Nancy Helget at 531Charles Rd.Hebron Nebraska 68370 my email address is nancyandlleon7777@gmail.com pH.# 312-833-3767 please call at anytime from 9am to 10pm CST. Thank you
4.7
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Tophatter Customer Care
#1442442
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Tophatter - A Big "RIPOFF"

Merchandise sub-par at best. Purchase guarantee is BS Took months to receive items and by then the time line for refund(s) had expired. Returned numerous items as per their policy. But no refund(s) given. I was unable to reach their so-called customer service dept. I would not recommend this site to anyone. I learned the hard way.
Product
Tophatter Customer Care
#1440959
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Tophatter - Worst Experience Ever!

Tophatter - Worst Experience Ever!
I purchased a $24 game system as a Christmas gift. On Christmas morning the gift was opened and the system did not work at all. I contacted customer service and was told there was nothing that could be done... not exchange for a working system...no nothing. Very disappointing.
1.0
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Advertised vs Delivered
Billing Practices
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Delivery Service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Turnaround Time
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Product
Tophatter Customer Care
#1434596
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Tophatter - Great

everything is good. refund given on an item. no complaints. I don't know what the problem is. scam ? then don't use.
Product
Tophatter Customer Care
#1430505
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Tophatter - Says package came but did not

It says my order has been delivered and when I push a tracking number is says does not exist so I want to know where my order is
1.3
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
Product
Tophatter Customer Care
#1428585
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Tophatter - Orders not received

Product has not arrived taking too long for product to arrive
1.0
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Advertised vs Delivered
Delivery Service
Product
Tophatter Customer Care
#1427610
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Tophatter - Ripp off company

What ever happened to buyers protection and when you cancelle they will not let you bid for 24 hours yet I spent $300.00 plus and this is the *** I get.Customer service sucks they can't get off there *** to talk with you.Whst kind of a sham are you running.Send me the rest of my stuff,but I will be putting it all over the media.Buyers beware this company is nothing but short of Shit.Go to a different site these guys are 100%ass holes.Save your money and time.
Product
Tophatter Customer Care
#1425058