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when i first discovered tophatter i was so happy, i bid on all kinds of merchandise and while you were bidding you could ask questions from the seller, then there format was changed i could no longer ask questions and they had all auctions going on all at the same time where as before you would click on a site and almost get personalized attention from the seller----now it is a hodge podge of stuff that i liken to bait and switch, i would see a very beautiful top and when it came it was not even in the size i ordered, and they wont let me get a refund. and there were other things like i won the auction for a beautiful hand bag but a week later i was told i was given a refund but i still dont have a refund. another time i won a auction for a 3-d printer for 68.00 i was so happy but then my money was refunded because i was told it was worth much more than what i won it for ,so basicly i got cheated because not enough people were in the auction--- DONT WAIST YOUR MONEY --ITS A SCAM!!!!!

Reason of review: bait and switch, refunded because seller didnt sell it for enough money---SCAM.

Monetary Loss: $900.

Location: Summerville, South Carolina

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Macaria Kbe

i seen a crystal ball in the Modell hand ,on top hater 6 or 7 inch when i got mine,it was small , looked like big marble3 inc it came from china on a slow boat, they said it must bin the sea air that shrunk it. bs bring your fishing pole a lot of bait an swich a remote controlled mice 3of them 4 mr meow 3 weeks went buy finally came and what did mr meow get a big remote control rat that chased him around the room. he hid 4 a weak sometime you dont get nothing a real crap shoot last i got a pice of gold on card sealed in plastic count make out the words i got it un under a magnify glass 99.9 fine iron from liberty ky

Guest
reply icon Replying to comment of Macaria Kbe

I am in a dispute now over an item I bid on and bought . When I received the item it looked nothing like what I bid on. I will never use Tophatter again.

Jamaica Hvz

any thing electronics never works I got alot of these with missing inside no kidding just the case or no battery compartment no instruction and you know they just hope you don't want to mess with sending it back I can't believe that they just send you junk and hope you keep it I got a bag of used and broken parts what the *** who on earth would do that I GUESS THAT"S ANOTHER WAY CHINA OF GIVEN US MORE USELESS CRAP well last straw never will I buy from them

Bethanee Jut

Six of the past SEVEN purchases through Tophatter have been taken to PayPal for REFUND as they DO NOT ARRIVE. Four of the SIX can no longer accept emails due to "FULL MAILBOX" All from CHINA and a complete FRAUD

DEENA J
reply icon Replying to comment of Bethanee Jut

I am having the exact same problem!! I won 3 items, 2 in April and 1 in May, I received the one in May but not the 2 in April!!

The delivery dates have been changed 3 times, 2 times by their "Buyers Protection" plan, what a joke that is!! If they say they will refund by that date, they won't, they just keep pushing out the delivery date and then the tracking is not available for the item!!! Will be contacting PAYPAL to put in disputes for both items.

I hope you can get your issues resolved and your money refunded. Will NEVER use Tophatter again, will be deleting my account once I receive some type of full refund to my credit card...

Guest
reply icon Replying to comment of Bethanee Jut

This is the worst place to bid on anything. Things are very seldom as advertised and many times, your items don't even arrive.

They even mark your items as delivered when they have not been.

I hate this site. I hope they go out of business.

Guest
reply icon Replying to comment of Guest-1889816

Everyone is stating exactly how I feel. Most of what I ordered is unusable or didnโ€™t arrive.

I do have to say that so far they have refunded me for the things that were bad. Unfortunately their app donโ€™t always allow you to ask for a refund and youโ€™ll have to message them for a refund, and sometimes this causes confusion and they cancel an order you wanted and donโ€™t refund the proper item till it finally allows you to do so on the app and that is just random. Also as someone else said, you can ask a question and you may get an answer, but it may not even pertain to what you asked. Whatโ€™s up with that?

Once I finish getting the last of what I ordered Iโ€™m deleting the app. Iโ€™m over it.

DEENA J

Yes, TOPHATTER Seller's are SCAM artist!!! Never received refunds or 2 ITEMS WON !! Bidder's BEWARE!!

Laelani Cyi

I got the high bid on one of those I phones from Top Hatter.. The phone took all most 4 weeks to get here.

When it finally arrived it came with no directions on how to use it nor how to open it to insert the battery. I ended up busting the whole thing apart just to try to get the thing open to insert the battery that came with it. I'm so mad at this whole Top Hatter's process, I'm afraid to ever use your services ever again. One busted to pieces I phone that turned out to be nothing but phony Junk.

Yours, Raul B. Garcia.

Charlie Mzr
reply icon Replying to comment of Laelani Cyi

Agreed, mine apparently lost and now I have to wait an additional 2weeks on top of the 3 weeks I've already been wanting

Guest
reply icon Replying to comment of Laelani Cyi

I am so sorry for you situation. Thank you for posting. Now I know not to bother with them.

Guest

I tried for over a month to return merchandise ad finally after numerous unavailable tel. nos, I get an answer you had the product for over 30 days s it is not returnable.

Well yes I had it over 30 days but you wouldn't answer your phone or e mail for over the 30 days as I tried from the first day of delivery. So your guarantee of return is a lot of bovine waste.

stephen m Uaq
reply icon Replying to comment of Guest-1737463

good luck

Donise Shn

I cant pay for or recieve my order because of a shipping error i entered and could not correct

Erol Kfj

Everything is JUNK broken,wet no instructions or they are in Chinese crap. I bought something for my grandsons and they were so sad receiving broken or not working

Erol Kfj
reply icon Replying to comment of Erol Kfj

Bad just crap donโ€™t waste your money

stephen m Uaq
reply icon Replying to comment of Erol Kfj

this is tophatter

Guest

I ordered an Authentic Coach Purse on May 29th, arrival date was to be June 10. I have never received it.

Order No. is 8645****.

Price was $5, shipping $7, total price $12. Please resend item to ASAP.

ELCidBoriqua

There are sellers that will cancel an order rather than meet the terms of the auction. The long and the short is that certain sellers idea of an auction is that if the winning bid is less than they want for the item they cancel the terms of the auction at will.

THIS IS AFTER THEY GET YOUR MONEY AND HAVE SAT ON YOUR MONEY FOR WEEKS!!!!! The following sellers have done this to me... Feiste zhengen little star Zach and the list will grow, you can find out who the sellers are is to click on the item and go to the description, mouse down to the bottom of the description and that is who the seller is.

I will admit that there are more sellers who meet the terms of the auctions, but it only takes a few bad apples to spoil the batch.. I will continue to add to my list as more zebras show their strips.

Terrel Zpl

BEWARE....ill only say this once..when auction is over,,and folks feel they got a great deal......till......that seller just dont want to send it out for the little 5 bucks you pay for it. so they refund your money, and throw it bk up for auction.

ive had it done twice.

by the same seller. seller name is chistina wong......selling the knock off go-pros....anyways...tophatter does nothing about it.

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