filters
state:
Show
city:
Show
product:
Show
Show

Tophatter - A purchase

Trying to use credits to pau for my order. Does not give me that option to use store credit. Please help. I was hoping to get this for granddaughters birthday. With not being able to use store credit. I can not pay for the order. Sarcastic
#1363484
Tophatter items were, for the most part, Chinese trinket junk. The photos/descriptions were very deceiving and, if you wanted to return items that were damaged in shipping due to cheap packing, wrong size or not the item you ordered, there was no way to return them!...
Read more
1.5
#1363028
Show

Tophatter - Didn't get my order

I have ordered two sets of rings. A green ring and a couple's ring an they were sent back to you guys because I didn't pick it up on time is there anyway to resend them an to a different address. My physical address not the p.o box?
3.9
Details
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Tracking Tool
Turnaround Time
Usability
Value for money
Website
#1362960
Show

Tophatter - Wrong item

Got the wrong item. Instead of sending me the right item they gave me my money back. I wanted the item.
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Service Scheduling
Staff
Tracking Tool
Value for money
Warranty
Website
#1362932
Show

Tophatter - Refund not received

Was told $89 refund was given, had been almost a month and no refund yet. Can prove with bank statement. Account and creditcard info stolen off your site. Please contact me so we can resolve this . Thank you Larry Gray 3174965989
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Product or Service Quality
Service Scheduling
Staff
Tracking Tool
Turnaround Time
Usability
Warranty
Website
#1361905
I have received some good items from sellers on tophatter, but not enough to Brag about! MOST everything purchased on tophatter is junk. If I went to the local dump in the area, I bet I can find tophatter junk there any day of the week. And, I can imagine, this junk is...
Read more
Anonymous
John1

Stop being a ***

1.0
#1361639
I bid and won on a camera that when it was finally received was a total piece of junk. To say it was worthless would be a compliment. It was also not as described. I tried to get in touch with Tophatter to return it but they never responded after 3 E-mails and no...
Read more
#1361572
Show

Tophatter - I am not satisfied

My package was delivered to the wrong address it was delivered to 8201 beach channel Dr Rockaway beach NY 11693 apt 6A instead of 8203 beach channel Dr Rockaway NY 11693'apt 6A 203 7485307
#1361098
I have ordered alot of items off of tophatter thru the bidding process and what i have noticed is if you win something for a buck or two,they may or may not honor it. Yes they will refund your money but in most cases thats not what the consumer wants......they want the...
Read more
Anonymous
Anonymous

This is an update to the matter of tophatter not honoring there bids. I was given 5 dollars towards my next purchase and told that i could look up another seller that has the ...

Anonymous
Gail Cataldi

I have won at auction about 500 items on Tophatter. I'm not saying I RECEIVED about 300 items. Several times they told me the items were delivered, (they were not), and many, ...

3.9
#1360762

Contact Tophatter

Mailing Address:
Tophatter Inc.
185 Berry St. Suite 2400
San Francisco, California 94107
United States
Phone:
(888) 502-5501
More
I purchased close to 300 things from Top Hatter, And out of like 300 things I personally had a return 45 to 50. And Top Hatter themselves funded about 25 to 30 more things because they were never delivered or there were no tracking numbers. So they say that I have a...
Read more
2.5
#1360757