Tophatter - Purchases cancelled immediately - why????
Was happy customer for almost 8 weeks., initially using a Visa gift card, then later using AmEx. Recently made 2 small purchases (total approx $15) were immediately cancelled.
Contacted Customer Support and was told my credit card was rejected. Today I attempted another $6 purchase ($1 sole bid plus 5 postage), using a different credit card, and this was rejected. These cards have plenty of available balance and I used them today, so I know there is no fault with the card/s.
NOT HAPPY that my purchases were cancelled stating and inference that MY credit card did not work. I wonder if there is some reserve price on items which Tophatter have permitted for sellers & not mentioned to buyers.
Reason of review: Problems with payment.
Preferred solution: Let the company propose a solution.
Tophatter Cons: Immediate cancellation of order by them.
Location: 292 Lambert Ave, Palo Alto, CA 94306, USA
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
I have had the exact same issue today as a first time user. 3 purchases all automatically cancelled. *** pointless app.