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1.0
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Customer service
Exchange, Refund and Cancellation Policy
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I tried to cancel an item and am completely frustrated because THERE IS NO CUSTOMER SUPPORT! if my situation isn’t resolved, I will never order from you again and will report you to the Charlotte NC Better Business Bureau!

I ordered a guitar but the strings were not what I wanted. How can you run a lucrative business and totally disregard your customers. You shouldn’t be online if there is no customer service to call or contact. I question your business acumen as well as your scruples.

My email is slb3025@gmail.com or you can reach me at 609.240.3175. If you do not cancel or respond, I’m stopping payment on the unwanted item.

Reason of review: Poor customer service.

Monetary Loss: $58.

Preferred solution: Full refund.

I didn't like: Non ability to cancel, Dont answer emails regarding issues.

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