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I have ordered many items over Christmas on this site.. I won a bid on a bracelet I thought was a necklace, I immediately canceled.

I received a notification saying I was not allowed to bid anymore until my account was in good standing by purchasing the jewelry outright! Earlier I received a notice I was not able to bid again until Dec. 25. This I could do.

Be very careful when placing bids. I caught this at the tail end and bid...again thinking it to be a necklace. Guess I will wait and see what happens to determine if I move on to another website.

There are several that are good. I am very disappointed with Tophattter Ruby.

Reason of review: Return, Exchange or Cancellation Policy.

Preferred solution: Let the company propose a solution.

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