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1.0

I purchased a headlamp at a Tophatter auction for my husband for Fathers Day. I purchased the special batteries and a charger for them from another store.

We had it ready to go on Fathers Day but no matter what we did it did not work.....I complained to Tophatter and they said they would get back with me in 24 hours....by e-mail...They never have. I have been unsuccessful trying to get them by the number I was given. If I have not been satisfied by the end of the week I will report them to the BBB and go on facebook and tell everyone how they cheat their customers. Someone actually "rated" them in my name with a high score of satisfaction...I know I did not do that also!

I have taken my business elsewhere and am very disappointed in their customer service. I hate that they may be ripping off the elderly and those unaware of their policies of not backing up their products!

Reason of review: Damaged or defective.

Tophatter Pros: It was fun.

Tophatter Cons: Damaged products 5 out of 7 items.

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