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1.7

A bogus seller sold a product that was defective, and assured me he would replace it along with a return shipping label for the defective item. Weeks go by and the seller vanishes with no contact information, and is unreachable through the Tophatter site.

Then Tophatter claims I am outside the buyer guarantee window so my only two options are to pay to ship the item back to a seller that is unreachable, and still have no product, or do nothing.

After WEEKS of followup emails to Tophatter they just ignore the messages then reply with 'Its too late for us to do anything'. I had other orders that were acceptable but I will be sure to NEVER give them another penny, and hope you wont either.

Reason of review: Bad quality.

Monetary Loss: $18.

Preferred solution: Full refund.

Tophatter Cons: Exaggerate msrps, Refuse to back what they sell, Dont answer emails regarding issues.

Location: Newburgh, New York

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