I ordered an electronic game. It arrived in good time but it is broken.
It will not even turn on. Upon contacting customer service, I received a quick reply. I was offered an $11.00 credit to offset the return costs. Return to China will cost me more than $20.00.
There is no point in me even bothering to try and return this. It will cost me more money in the long run to return. A credit on the Tophatter site is of no use to me.
I am very disappointed in this purchase and will not be ordering from the Tophatter site again. LIve and learn, I guess.
Product or Service Mentioned: Video Game Console.
Reason of review: Damaged or defective.
Monetary Loss: $24.
Preferred solution: Let the company propose a solution.
I liked: Fast delivery.
I didn't like: Item was broken when i received it in the mail, Broken product.