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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time

I have spent $329.00 in a months time on your website and some stuff I received was great, but some not so much. The stuff that didn't work was refunded with no problem, but the last few items I got didn't work and one was damaged in shipping, beyond repair.

I'm told I've reached my quota of refunds and I will have to pay the price of shipping to return this damaged item. The dog feeder cost $8.00 total and the shipping cost to return it is $22.75. Do the math would you pay it?

So I've been told I'm just *** outta luck and I'm stuck with a busted item. This is very bad buisness...So you lose a good customer behind $8.00????

Product or Service Mentioned: Tophatter Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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