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1.7
Updated by user Apr 20, 2018

they are still sticking to their policy, if you receive something that is broken, you have to pay to send it back within 30 days of receiving it. When you 1st join they will give you a couple of return labels, you think this is great, and really easy returns, so you buy a bunch of other stuff just to find out, no more return labels, so you might wind up with a bunch of cheap items that got damaged during shipping, because they send everything in plastic envelopes, not good! I have won some items that are really nice, and some are in plastic packaging, besides the envelope, that really helps, but you don't know what is coming how.

Original review posted by user Mar 21, 2018

Before you try this website, let me first warn you, they have soft *** on it, some of these women leave very little to the imagination. Everything is shipped in envelopes, so a lot of the items are damaged, they want you to pay shipping back, the 1st couple of times, they will send you return labels, but after that, it's all you.

It is mostly cheap made stuff, jewelry is not worth what they say, at all, for example, opal rings are pieces of plastic with glitter on them, not real opals, the clothing is all polyester, slinky stuff, the HD TV antenna's will not pick up ANY stations, they even sent a wire rat trap through the mail in an envelope, bent all too pieces, I even bent it, best I could, but it will not set to use, sometimes parts are missing, and most don't come with instructions, you get to figure it out on your own.

Some of the items I won, I haven't had a chance to try out, I hope they work. The thing about this website is you try to win stuff for small amounts, but if it arrives damaged, and you have to pay postage, plus the return package, and the trip into town to the PO to get postage all the way to China, you are paying a lot more for a damaged item you can't use, it probably will cost more to send it back than what you paid for it, NOT WORTH IT!

Reason of review: Damaged or defective.

Monetary Loss: $53.

Preferred solution: return shipping labels, then refunded.

Tophatter Pros: Service was gine until now.

Tophatter Cons: Cost of item and what i received did not work.

Location: 292 Lambert Ave, Palo Alto, CA 94306, USA

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