Tophatter - Banned me from making further bids
I canceled an order for earrings because I found them cheaper on another site and Tophatter banned me from making further bids unless I buy things at their set price. I have purchased many items from them but not anymore!!
I donโt think that I should be bullied to do so. There are so many more places to purchase item that I need or want. I tried to contact their customer support but it keeps bringing up the item I canceled. I want to cancel the other item that I purchased since they did this to me but I donโt have that option.
Also I know the item is not in the process of being shipped because it usually take six to twelve weeks to actually receive the items.
This happened yesterday June 29, 2018. Iโm attaching a copy of the email that they sent me today.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Tophatter Cons: Customer service.
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