Not resolved
Advertised vs Delivered
Billing Practices
Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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I purchased the Bluetooth 4.1 Stereo ear buds with a charger box from Tophatter, in the original description (which I checked prior to my purchasing the earbuds) the seller stated that the stereo earbuds came along with a charging and storage box. When I recieved my purchase there was only a single earbud along with a charging cable.

Afterwards the description was changed to single earbud all though the picture shows the pair of earbuds in the charging case. I requested a refund because the wrong item was sent, Tophatter will only refund after I return the wrong item with tracking (at my expense) to the seller in China which will cost more than the cost of the item.

Review about: Headphones.

Reason of review: Not as described.

Monetary Loss: $11.

Preferred solution: Full refund.

I didn't like: Lack of cusromer support.

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