Tophatter
Reviews and Complaints
Annoyed that a good idea turned into a scam.
Preferred solution: vet the sellers. better describe product ..some are very confusing.you are not sure what you are going to get .plus when you pay for something is that not a contract?
User's recommendation: don't get your hopes up win. chances are ,you wont get it,you will send it back , i have 34 refunds and 4 cancelations out of 70 orders.
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Verified ReviewerMy orders are going to the wrong address
Missing invoices and imformation in account their agents1
User's recommendation: To get agents to LISTEN to actual complaint
Refund issue
- Prices are good
- Breach of agreement
- Fact that i did not receive the item i ordered
Preferred solution: Let the company propose a solution
User's recommendation: Loved them , until I read their consent form. Very shady stuff! Cx service number requires a consent form just to call which states a lot more shady business. Tophatter refunded my money and required that I spend it with them, when in fact it’s their fault my product was damaged or something of the nature. The 100% satisfactory feature they promise may be far from their goal , and they state in fine print they reserve the right to change their agreement(s) with you at any time for any reason.
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Verified ReviewerI've moved address and landlord keeping my parcels
- Diversity of auctions
Preferred solution: Let the company propose a solution
Lost merchandise invoices money
User's recommendation: Make sute of ALL SHIPPING INVOICES MONEY is
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerChecking and verifying
- Assortment of items
- Did not receive products ordered
Preferred solution: To find out or have some kind of proof your order went through
User's recommendation: Never order something from a company where they dont want you to call. And if you do call the recording hangs up on you.
Did not receive item.
- Basicall i like the merchandise
- Usually no problems
- Worst customer service
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerItem and refund never received
- Not getting something i paid for
Preferred solution: Full refund
User's recommendation: Not to deal with you until I get my money back!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhy are my orders being delivered to another address?
- Affordable
- No customer service to talk to and no delivery of products
- Numerous
- Delivery to wrong address
Preferred solution: Deliver product or service ordered
User's recommendation: Don't expect much from this site. Only bid if you don't care!
Horrible Experience
Preferred solution: Full refund
User's recommendation: AVOID THIS WEBSITE! CHEAP BUT LOUSY QUALITY STUFF!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Houston, TexasNot receiving my items
Fake product
Preferred solution: Full refund
Cancellation.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Diana, TexasI didn’t get the product that i ordered
User's recommendation: I would not recommend to order to any friends or family
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