New Reviewer

Am truly upset. I have done everything I could to get an answer back from any of Tophatters customers Services

I was really injoying ordering items and making bids. The reson an so upset is because after my last 7 orders I won. I paid for everything. Even though the makeup I won the bid on, must have been all gone. Thats. Why yall out in $500 back in my account. So ONCE FOR...
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ID
#2373935 Review #2373935 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Can’t bid (error 17)

I cant bid, I only canceled 2 orders and Im not banned. Also I always see fake items on here.

User's recommendation: Ehh.

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ID
#2373680 Review #2373680 is a subjective opinion of poster.
Service
Tophatter Bidding
Pros
  • Its fun
Cons
  • Sellers can block frequent purchaser from bidding and purchasing
  • Poor quality electrical items

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Verified Reviewer
Junior Reviewer

Topphatter.

Tophatter - Topphatter.
Tophatter - Topphatter.
Tophatter - Topphatter.
Tophatter - Topphatter.
Tophatter - Topphatter.
Tophatter - Topphatter.
I have a huge list of products that I have not received. Approximately 35 plus. They are telling me things are being delivered but further checking shows some delivered in different states. On a bigger note, some tracking is faked. I've caught them on quite a few. They say given to postmaster and haven't left china yet. How do I get out of this with my money or products. Not so sure it's possible if it says 925 it's .fake.

User's recommendation: Don't do it.

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ID
#2373416 Review #2373416 is a subjective opinion of poster.
Location
Portland, Oregon
Preferred solution
Full refund

Need help

Ripped off for $10. Purchase mis-shipped, despite multiple attempts to get assistance they have not responded.

User's recommendation: Run Away.

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ID
#2372334 Review #2372334 is a subjective opinion of poster.
Location
Portland, Oregon

Did not receive all bits

Only received 1 bit when it states that there are 10 bits I should be receiving
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ID
#2372192 Review #2372192 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

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Verified Reviewer
New Reviewer

Can’t sign in

Cant sign into my account please Send new password to John.what@***.com. Or send text to 423741**** Ive not gotten other emails regarding new password please if can call if needed
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ID
#2371978 Review #2371978 is a subjective opinion of poster.
Service
Tophatter Bidding
Pros
  • Cheap
Cons
  • Overall experience with customer care non-existing exchange etc
Preferred solution
New password

Cancellation.

I had an account on Tophatter that i cancelled. The reason being, soneone other than myself was making purchases using my debit card. I have since cancelled that account. I would now like 2 reopen my Tophatter account. Thank You Fredda FosterFostermake shre u Youmake shre you log out from your account each timema
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ID
#2371320 Review #2371320 is a subjective opinion of poster.
Location
South Carolina, United States
New Reviewer

I won several items cheaper than expected,top hatter gives me credit and want send

When order certain things and you bid on you won cheap then top hatter will give you credit cause wasn't sold as high as they thought,then top hatter give you credit,want send package happened to me several times.
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ID
#2370742 Review #2370742 is a subjective opinion of poster.
Loss
$50
Preferred solution
Full refund
New Reviewer

Charge me $46.26 for something i did buy you can't talk to any one

"charge" me $46.26 for an item "i" did not buy i want my money back
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ID
#2370161 Review #2370161 is a subjective opinion of poster.
Loss
$46
Preferred solution
Full refund

Terrible service

Ordered 7 items early dec have yet to receive anything

User's recommendation: Don’t use them.

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ID
#2370145 Review #2370145 is a subjective opinion of poster.
Location
North Providence, Rhode Island

Talk about my account

Why do yall keep taking money out of my account? I having trouble paying my bills because yall keep taking money out of my account. Please stop.
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ID
#2370026 Review #2370026 is a subjective opinion of poster.
Location
New Orleans, Louisiana

A lot of goods I have not received

I haven't received a lot of goods in half a year, so I don't order any more, They only send cheap, low-quality goods, If the goods are more expensive and better, you just don't get them
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ID
#2369099 Review #2369099 is a subjective opinion of poster.
Location
Dublin, Leinster

I wanted. To by a bluetooth speaker. And it wont let me

It would not let me do it. Why
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ID
#2368091 Review #2368091 is a subjective opinion of poster.
Location
Greenwood, Indiana

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Verified Reviewer
New Reviewer

Still no refund or mailed return label

Its been 3 months still no refund on my order that was not received. A big truck that hauls cars, with cars and a helicopter. Was a christmas gift for grandchild. Was supposed to arrive Dec. 5th 2020 . now its Jan. 5th 2015. Such a hassle, disappointment and bother.

User's recommendation: Dont ever.. Ever expect delivery of right item or a refund.

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ID
#2368021 Review #2368021 is a subjective opinion of poster.
Location
Winter Springs, Florida

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Verified Reviewer
New Reviewer

Got a problem with a return & email is wrong

Tophatter - Got a problem with a return & email is wrong
Tophatter - Got a problem with a return & email is wrong
Tophatter - Got a problem with a return & email is wrong
Tophatter - Got a problem with a return & email is wrong
Tophatter - Got a problem with a return & email is wrong
Couldn't talk to some1 &;;;;;;;;;;;;;;;;; couldn't leave a message
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ID
#2367893 Review #2367893 is a subjective opinion of poster.
Location
San Francisco, California
Preferred solution
Full refund
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