Latest review first
Tophatter in Biloxi, Mississippi - Scam
on both ends I've been screwed over by this site, never received payment for the merchandise I sold and as a buyer they have the worst customer support. Avoid this site at all costs. I wish there was a way to put this on their website. AVOID! AVOID! AVOID! Unfortunately there's no way of me getting my money back, or being paid for the items I sold and shipped. I feel sorry for the customers but tophatter is scamming seller and retaliation sellers are not delivering.
seller refusing to resend or refund, item left at an address and unknown zip code...top hatter informed seller not to refund or replace item. investigations of customer disputes are done poorly and they're responses are ridiculous. warning to those who use this site to...Read more
I came into my living room from making dinner to find I had bought an item when I was two rooms from my phone & couldn't have bid on anything. This is the third time it's happened. First it was a purse which I wouldn't have ever bought and then a ring now this. Who...Read more
Eaton Rapids, Michigan
I've contacted customer service many times regarding things I've purchased when the seller would not communicate with me, and the biggest complaint I have is the extremely inflated MSRP the sellers put for their items to bid on!!!!!!! Tophatter does NOT monitor or Q/C...Read more
I didn't like
- Customer service
- Fraudulent pricing
- Cheap merchandise
I have only been with Tophatter for less than a month and ordered a sterling silver braclets from seller (Elite Studio). I received the item but it was missing a stone and the bag it came in was cut open. I notified the seller and they gave me an email address to...Read more
Tophatter in Fort Myers, Florida - DON'T WASTE YOUR TIME!
Wish I had seen reviews before trying this site. Thankfully I did not order much. I won 3 bids I was happy wirh one, I'm still waiting after 2 weeks to receive one, and worst of all was a Coach purse that should have been discarded years ago. No one to blame but myself though. I want to caution everyone to not trust what you see being displayed on Tophatter, In my estimation the site is a waste of time and money.
Tophatter - 3D Glasses Review from East Lansing, Michigan
Do not purchase anything from person below! I purchased 3D glasses for my son and this seller refunded my money and did not explain why. I believe seller was upset that product sold as cheap as it did so instead of honoring the sale, she just refunded my money. Buyer beware!! The auction was on Tophatter and sellers name is Edmond. Tophatter support does not do enough to horrible sellers! Unfortunately, my 2 months on Tophatter has come to an end do to horrible sellers!!
I have had so many problems with TH & some sellers. One seller issued me a refund on multiply items paid for on same day, then took it back & now has charged me twice for an item I did not buy! Seller refuses to answer my questions! Several other sellers have not...Read more
Tophatter Website Review
Tophatter never answers their Phone their website horrible and they want their sellers fees in one day after you sell an item.If you don't pay the seller fees in day they cut your account off....
Tophatter Account Review
I tried to return an item. I was told to take a picture of the item and send it to Top hatter. There was no instructions as to how to send the photo. When I went to the FAQs, there was no help with my question there either. I've tried numerous times to cancel my account and delete my credit card, but site wouldn't allow me to do so.
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