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Tophatter Online Order Review

I received one item, second item has not arrived. My finger by accident tapped on an item now they are trying to masks me pay for something I'm not interested in
Company wrote 0 public responses to the review from Mar 03, 2016.
5.0
Details
Website
#801897
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Tophatter - Scam

on both ends I've been screwed over by this site, never received payment for the merchandise I sold and as a buyer they have the worst customer support. Avoid this site at all costs. I wish there was a way to put this on their website. AVOID! AVOID! AVOID! Unfortunately there's no way of me getting my money back, or being paid for the items I sold and shipped. I feel sorry for the customers but tophatter is scamming seller and retaliation sellers are not delivering.
Company wrote 0 public responses to the review from Mar 02, 2016.
2.1
Details
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Turnaround Time
Website
I didn't like
  • Sellers never receive payment
#801287
seller refusing to resend or refund, item left at an address and unknown zip code...top hatter informed seller not to refund or replace item. investigations of customer disputes are done poorly and they're responses are ridiculous. warning to those who use this site to...
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Company wrote 0 public responses to the review from Mar 02, 2016.
Anonymous
Anonymous

I was cha t g ed for laptop they said it was delivered to my front door left on porch I h ot one but second didn't get there I want a total refund lawana noffsinger

Anonymous
Anonymous

I don't believe staff with TopHatter did nothing. Packages are tracked. File a claim if post office does not reflect correct address.

#801252
I came into my living room from making dinner to find I had bought an item when I was two rooms from my phone & couldn't have bid on anything. This is the third time it's happened. First it was a purse which I wouldn't have ever bought and then a ring now this. Who...
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Company wrote 0 public responses to the review from Mar 01, 2016.
Anonymous
Anonymous

Cancel your payment method. They will not have access to your money then. Don't shop with them antmore

Anonymous
Anonymous

Wow, I just bought a necklace tonight. I hope I have better luck than you. I hate to hear stories like yours. I hope somebody helps you with this.

Eaton Rapids, Michigan
#800994
I've contacted customer service many times regarding things I've purchased when the seller would not communicate with me, and the biggest complaint I have is the extremely inflated MSRP the sellers put for their items to bid on!!!!!!! Tophatter does NOT monitor or Q/C...
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Company wrote 0 public responses to the review from Feb 29, 2016.
Anonymous
Anonymous

Lawsuit coming

Anonymous
DORIS SIMANTS

Canon printer incomplete order. No ink included..even though on box it ststescomlete with printer inkblack and color...how o I notify seller.....bad company....will never do...

1.0
I didn't like
  • Deceptive ads for bid items
  • Fraudulent pricing
  • Customer service
#800021
I have only been with Tophatter for less than a month and ordered a sterling silver braclets from seller (Elite Studio). I received the item but it was missing a stone and the bag it came in was cut open. I notified the seller and they gave me an email address to...
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Company wrote 0 public responses to the review from Feb 26, 2016.
1.0
#798005
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Tophatter - DON'T WASTE YOUR TIME!

Wish I had seen reviews before trying this site. Thankfully I did not order much. I won 3 bids I was happy wirh one, I'm still waiting after 2 weeks to receive one, and worst of all was a Coach purse that should have been discarded years ago. No one to blame but myself though. I want to caution everyone to not trust what you see being displayed on Tophatter, In my estimation the site is a waste of time and money.
Company wrote 0 public responses to the review from Feb 26, 2016.
#797988
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Tophatter - 3D Glasses Review from East Lansing, Michigan

Tophatter - 3D Glasses Review from East Lansing, Michigan
Do not purchase anything from person below! I purchased 3D glasses for my son and this seller refunded my money and did not explain why. I believe seller was upset that product sold as cheap as it did so instead of honoring the sale, she just refunded my money. Buyer beware!! The auction was on Tophatter and sellers name is Edmond. Tophatter support does not do enough to horrible sellers! Unfortunately, my 2 months on Tophatter has come to an end do to horrible sellers!!
Company wrote 0 public responses to the review from Feb 23, 2016.
1.6
Details
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Turnaround Time
Website
#795750

I have had so many problems with TH & some sellers. One seller issued me a refund on multiply items paid for on same day, then took it back & now has charged me twice for an item I did not buy! Seller refuses to answer my questions! Several other sellers have not...
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Company wrote 0 public responses to the review from Feb 08, 2016.
1.6
#786182
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Tophatter Website Review

Tophatter never answers their Phone their website horrible and they want their sellers fees in one day after you sell an item.If you don't pay the seller fees in day they cut your account off....
Company wrote 0 public responses to the review from Jan 10, 2016.
1.0
Details
Exchange, Refund and Cancellation Policy
Warranty
#767866