Tophatter
Reviews and Complaints
Where is my money
I ordered a USB power adapter and when I went to check when it was going to be delivered it said that I canceled it and you refunded my money on the 25th, I never got the money I haven’t had a problem with you guys yet until now I would really like my money back if I’m not going to get the USB power adapter.And when I bid on a pair of Earrings it was only going to be two dollars and then when I went to go pay it it said six dollars instead of two and it was supposed to be free shipping. I hope I don’t have anymore problems with you guys and I get my other two products I bought and get my money back from that other product. I just don’t want to get a hold of the Better Business Bureau please let’s just settle this up.
Your problem isn't the Chinese, it's Top Hatter
Most of the items I bought from tophatter are really good buys, but you need to research these items before you bid. I have over 200 items that I have received and out of the 200 items only 21 items really screwed Me, the rest have been really good buys.
Alot of items can be bought at big lots, game stop, Dollar general, Dollar tree, everything a dollar, walmart, etc. I found Approx 20 items sold are items that were noT Repackaged with the off brand names like I home from big lots. The 3d lights from game stop, some of the bt headsets sold at Walmart that are off brand and usually under 20.00. Now I will tell you the problem with top hatter, most of the sellers are not from China but are resellers that trying to make a quick buck.
When you win the bid the resellers contact in china ships the item directly and the resellers gets a portion of the profit share while tophatter makes sure that they get their fees. Well enough of the gibberish. Basically Tophatter doesn't care what is sold, how it's shipped, or how many complaints you have, there is plenty of fish in the sea who are hooked on fast pace impulse bidding. When an item isn't delivered as promised they quote you a buyers guarantee which depending that the item somehow was shipped to an address in another state it will take you more than 60 days to get your money back because tophatter shows that an item was delivered.
When you write back it doesn't matter who is monitoring the customers support because they all have the same standard form letter that keeps repeating from one customer support person or another, evidently they don't read you complaints but at I point in time I sent a very nasty letter referring to their incompetence to comprehend what I was saying because I received the same standard answer that set me off in the first place.Don't figure. Again let me stress that not all these resellers are bad, but you know what they say it only takes one bad Apple to spoil the bunch. So before you bid research the item, the item will go up for bids again, just cause it is going for a dollar doesn't mean it's a good buy. RESEARCH First.
If you win a bid and for some reason you never receive it keep track of who the seller is. I already refused paying for winning bids due to the fact the seller failed to delivery more than once. They can't restrict you based on their performance. *** Little known fact*** Top hatter does allow sellers to block bidders yet they don't tell you the same.
If they ban a seller, all they have to do is register with a different name and email address. Top Hatter tells you that they can't contact the sellers but they can however, they can't contact the supplier. Two different entities. So if you order just remember it isn't the supplier that post those shimmery jewels on their items it is the resellers who post those pictures and Top Hatter has the cut and paste pictures for the resellers to use for their.
So if you see a picture of Marmaduke type dog lying on dog blanket your not bidding on that size blanket check the size in the description you'll be surprised to learn that 9cm size is for a tea cup dog and not Marmaduke. Hope this helps you. Just Remember one thing, buy what you know about, bid only what you think it would sell for at Walmart,Frye's,Dollar tree, etc. I have seen a drone that sold at Frye's for 59.00 go as high as 174.00 on Tophatter of course the seller showed 1499.00 mfsrp.
remember nothing on Top hatter has a mfsrp greater than 60.00. streaming boxes, Drones, and a few others. Everything else 8s below that. Rember don't relyon the pictures to determine sizes.
I seen some items that looked 3ft tall but I knew that thatsize was less than 3 cm(approx 2-4 inches). Hope this was helpful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Francisco, CaliforniaDamaged item in shipping
Trying to place and order
Item not delivered tracking not available
Stop blocking me from bidding for 24 hours .I am pissed off
Worthless garbage
The items that people bid on are very much “dolled up”. The reality is that the items are nothing more than poorly made items from China.
Wish and the other similar sights offer better quality items for much cheaper prices. The big catch with ‘Tophatter’ is that you are bidding for this garbage, and people are foolish enough to keep bidding, jacking the price higher for something worth nothing. Then if you win something for $1.00, the shipping is very high.
The whole thing is a huge scam and sooner or later people are going to catch on and will stop using the app. I wish there was a way to post that before people start using the app.
Product quality look cheap and Un-authentic!
Very poor
Wrong size in underwear I ordered need xxl
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCaution
There are some items that are solid. However, there's a lot more items that are pure scam.
Tophatter makes no disclosure where there stuff is coming from.
You must be very alert and demand your money back and demand that the thief, who pushed his scamming item to you, pays for return of the item. I'm going to go back to eBay and Amazon.
Compliant
Bad experience with top Hatter
Tablet no la quiero no la pedi
It says my package was delivered but it is not in my mailbox
Can someone please call me at 813-863 ** * *
- Prev
- 1
- ...
- 225
- 226
- 227
- 228
- 229
- ...
- 392
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I bought & paid for a 3 socket ratchet set back in april up to date they have kept my money & didn't send my product this company is just a cover up for thieving which they have done on many products that I paid for