Tophatter
Reviews and Complaints
False information
- Low pricing
- Cheap prices
Preferred solution: A real set as described
China
Never received products
Preferred solution: Full refund
User's recommendation: Don't waste your money!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDenied refund
Preferred solution: Full refund
User's recommendation: Be careful on this site
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want people to know that Tophatter cannot handle their seller’s scamming their customers.
Preferred solution: Full refund
User's recommendation: Never go to this site.
Purchased items Never received
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery unsatisfactory customer service.
Preferred solution: Full refund
User's recommendation: Be careful with this site.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Houston, TexasRip off
User's recommendation: Don't buy from tophatter they're rip off they'll take your money and not send you your items
Damaged purse I brought
Credits
- Good prices
- Credits expire from reimbursement from previous purchases
Preferred solution: Full refund
User's recommendation: Have TopHatter stop expiring are credits
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Refurbished garbage tablrt
Company fixed the issue and I have been provided with partial refund. Only refunded me for one tablet out of 3.
Finally got a email back and they only reimbursed me for 1 tablet as a courtesy!! So I'm out of money for 2 other tablets that are garbage!! They were suppose to be the 2021 Samsung tablets and they are garbage needless to saydont buy electronics from tophatter.....
Nothing has happened no email no nothing...I'm not surprised one bit theu still owe me for the other 2 tablets that were not new but in fact used!!! I almost never go on tophatter now as I find better deals for the same things else where ND also I would buy something...
So they refunded me for 1 tablet but not the other 2 they said it was a courtesy like are you serious a courtesy you sold me junk.. they have a buyer protection and in reality they have nothing to protect the buyer.. oh how about you buy something it says shipped then...
The other stuff I have gotten was fine except 2 mini sized rugs that were supposed to be bigger..
so I won't buy anymore rugs and apparently tablets either!! We shall see what happens needless to say tophatter needs to screen the people that are selling things because now I have a paperweight and also 2 mini rugs..
Thank you
Kimberly
- Massive things to bid on
- Look of site
- Very good prices
- Turning my real money into points
- No cusomer support
- Way smaller than shown
Preferred solution: Full refund
User's recommendation: Becareful what you buy
To return an item that was purchased
Preferred solution: Full refund
User's recommendation: Just make sure you want it before buying it .its a good site but return policy has been difficult latly.usually they are good .I will miss the top hatter site .but they would not except my return on walkie talkie.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIncorrect tracking info provided by seller
- Some good products
- Item i received
Preferred solution: Deliver product or service ordered
User's recommendation: It took so long for them to give me a government phone
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI was scammed
- Bidding
- Auctions
- Product received does not match description
- Wrong product received
Preferred solution: Deliver product or service ordered
Purchase was grap
- Some products are a real good deal
- Product not delivered
Preferred solution: Full refund
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I lost over 100.00 with the scammers too. The only thing we can do is get the word out not to deal with Tophatter or Paypal anymore.