Anonymous
map-marker Myrtle Beach, South Carolina

Didn't recieve product

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I ordered a scope for my husband last October. I was charged and paid for three of them. I have still not received the scopes and you already have my money for almost a year now. I would like you to send me my scopes or my money back.
View full review
Anonymous
map-marker Lebanon, Pennsylvania

Order#14509****

Resolved THANKS I really wanted my 3D hoodie not a refund. I BUY alot of merchandise from you guys. I'm still waiting patiently for my remaining orders over 8 atleast or more
View full review
S Wayne D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To get back an order that I canceled

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I had canceled an order and yall had said that I canceled too many times. I have a lot of credits that are due to me because several of my orders that yall have canceled for what reasons I was not informed. I dont think it is fair if you go and cancel me with no reason put down, I think you Lipton reinstate my spins and credit that some of it will run out before the date of 8/26!! Thank You, Samuel Wayne Davis
View full review
Loss:
$11
Pros:
  • Want what i order
  • Sounds like getting with you but
  • Easy bdding
Cons:
  • Shipment from china covid
  • Hard to contact tophatter if you have a problem
  • Receiving wrong items

Preferred solution: Full refund

User's recommendation: Check before you bid!

Anonymous
map-marker Memphis, Missouri

I've been scammed

They stole my money. Period. STOLE HUNDREDS OF DOLLARS and I DO NOT and WILL NOT EVER HAVE AN ACCOUNT with theses THIVING BASTARDS. I WILL NOT EVER EVEN GIVE IT ONE STAR.
View full review

User's recommendation: *** NO

Robert D Crh

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not received orders

Tophatter - Not received orders
Tracking numbers provided where is my orders provided tracking numbers on pictures in closed please help went three with assistance no help like a refund on all the items not very happy
View full review
Loss:
$100

Preferred solution: Full refund

Janet C Ibk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint with missing order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Tophatter - Complaint with missing order
Tophatter - Complaint with missing order - Image 2
Tophatter - Complaint with missing order - Image 3
Tophatter - Complaint with missing order - Image 4
Tophatter - Complaint with missing order - Image 5
Order # 13479****. Not shipped/possible lost. Requested refund to my card. Tophatter making me wait. Not happy. See screen shot of item delivery.
View full review
Loss:
$21

Preferred solution: Full refund

Charles T Xyk

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Accidentally cancelled oreder

Tophatter - Accidentally cancelled oreder
Accident canceled order. I would like to uncancel that order. Or at very least find out about refund for item, although I'd like to receive item
View full review
Loss:
$37

Preferred solution: Deliver product or service ordered

S Wayne D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Suspending my bids and canceled orders with no reasons given when sent!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They said that I canceled too many orders in a certain time frame. Yet, they canceled some of the orders that I won with no explanation. They did me thes credits and this what I am trying to get back.
View full review
Loss:
$11
Pros:
  • Auction being available 24 hrs day
  • Cheap
  • Easy bidding
Cons:
  • Never receiving products ordered
  • Non working customer service phone number

Preferred solution: Full refund

User's recommendation: Check their stipulations and fie print.

Kelly C Hnx

Email address correct. But says it is not

My email was hacked and had to do another account and I need to leave feedback for the other account
View full review

Preferred solution: Update my email

User's recommendation: Answer the phone

Jackie A Vkm

Never received my order I paid for, pissed

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Again never received my order.. I will never order from them again. I will never recommend this company to anyone. I was very disappointed.
View full review
Loss:
$33

Preferred solution: Full refund

DANIEL D Lqj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Deeply disappointed

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Won my first Tophatter auction and paid for my purchase. Was told order would arrive in 4-6 weeks due to being shipped from overseas. Package never arrived and seller claimed package was delivered 3 days after purchase was made. Tophatter customer service said that there was nothing that they could and I was simply out my money despite Tophatter buyer protection policy policy.
View full review
Loss:
$27
Pros:
  • Low price
Cons:
  • Does not deliver the product and does not give refund of money

Preferred solution: Deliver product or service ordered

User's recommendation: DO NOT BUY THRU THIS COMPANY!!!

janice l Vpf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
|

This person supports our platform.
Get a badge ›

Supporter

I ordered the same clock twice by mistake, i only need one clock

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
i ordered 2 of the same clocks by mistake i only need one, i order very often from tophatter but am discouraged by how it is so hard to contact the company. janice lopez 305/944-****.
View full review
Loss:
$13
Cons:
  • Hard to contact tophatter if you have a problem

Preferred solution: Full refund

User's recommendation: i love ordering from tophatter,problem was mine

Harold D Yzk

Orders never received

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Tophatter - Orders never received
Tophatter - Orders never received - Image 2
Tophatter - Orders never received - Image 3
Tophatter - Orders never received - Image 4
Updated by user Apr 24, 2021

Cannot reach noone

Original review Apr 24, 2021
Have several orders that I have never received from last year and cant get through to anyone from Tophatter! Definitely a scam company
View full review
Loss:
$200
Cons:
  • Products not received

Preferred solution: Full refund

User's recommendation: Stay away

Matthew M Tpy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ordered and paid for many items, which haven't shown up! Some orders have been over 1 year!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This company said I won numerous products that I bid on, took my money, and never sent the item. I had accumulated many bonus points, but dropped my account!
View full review
Loss:
$200

Preferred solution: Full refund

User's recommendation: Do not buy from this scam company!

Clifford M Fwy

I haven't gotten the product

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Tophatter - I haven't gotten the product
Tophatter - I haven't gotten the product - Image 2
Tophatter - I haven't gotten the product - Image 3
It's been since April I ordered 2 items a robot and a TV remote I haven't received anything. I want my money back. That was taken off my card I have my proof also
View full review
Loss:
$52

Preferred solution: Full refund

  • 1
  • ...
  • 10
  • 11
  • 12
  • 13
  • 14
  • ...
  • 392