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I went there to play around , kill time and pick up a few things for my family . Had a Pay Pal account , so i felt safe . Little did i know they completely maxed out 3 of the credit cards i had on file with Paypal !Thank God my credit card companies went after them for...
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#1116547
I ordered an electronic game. It arrived in good time but it is broken. It will not even turn on. Upon contacting customer service, I received a quick reply. I was offered an $11.00 credit to offset the return costs. Return to China will cost me more than $20.00. There...
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Anonymous
Helping the homeless

Me too.I bought 96 batteries for $31.00 & got a shower head. like you l waa given an $11.00 tophatter credit.It cost $21.14 to return there mistake. So lm out $52.14 & have no...

3.2
I liked
  • Fast delivery
I didn't like
  • Item was broken when i received it in the mail
  • Broken product
#1116302
I'm reading so many complaints on Pissed Consumer from people who have had problems with Tophatter. There is an easy solution to insure that they are not cheated. Simply charge the order to your credit card (Visa or MasterCharge) and if you don't receive the item or it...
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1.8
I didn't like
  • Too many complaints
#1115472

Tophatter - Up set.

Tophatter
#1116896
2.1
Details
I bid on a transformer bumblebee for 17.00 and won the bid have not received it. I have order things from you and got them right a way. You didn't hastate to take the money out of my account. I look up my account and nothing found. Let me know where it is. Call me at 307 -797-4787 no email. I can close my account and go to wish. Thank you Beverly O'BRIEN
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Tophatter - Defective merchandise

Tophatter
#1116247
1.0
Details
I ordered the cervical neck massager. No batteries, no charger, inadequate instructions, broken box that batteries go in. Batteries were supposed to be included. Instructions had typos. Was supposed to have $10 credit for opening acct, I wanted to use no option when paying. I called 4x , they are not accepting calls at customer support.
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Price Affordability
Tophatter - Pissed off
1/1

Tophatter - Pissed off

Tophatter
#1116022
I bought a reverse backup camera with a monitor only got the camera with the wire harnessed but no monitor came with it
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Tophatter - I want mymoneyback

Tophatter
#1115859
Yes i have triedcintacting them i want a rwfynd my money is pendung in the bank on iyems i dudnotbid on
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Ihave been struggling with th for over 1 month to gain access to my accounts. I cannot find the app for androids and the other th app continues to give me a screen that says connection or network error. I have checked my internet connections and everything is working...
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1.6
#1115458
I spent over 500 dollars bidding on ruby/tophatter and had to return due to weather here in Houston and they give me credit for somethings back to my account and some other things a credit in “my wallet” but they put it where I’m unable to bid because of the returns...
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LB61
LB61

I'm not sure if this will be of any help, as you may have tried this already. I am so sorry for all that's happened regarding the hurricane in Houston... then dealing with th...

#1115176
Yesterday I sent you a email how you send nothing but crap and I was going to delete the app. as I did...STOP sending me anything else!!! All you are doing is robbing people of their money!! End of story!!
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Anonymous
Anonymous

I will be taking action on how you Rob us of our hard earned money! Yea I said it...hard earned money! Wow I'm putting you on blast with all social media! You people SUCK!!! O...

#1115010
I have won numerous jewelry items about $1-3 range with free shipping . Most items were delivered within 15 days. All items were as described and some even nicer than expected. Many items were from overseas but not all of them. I have an amazon prime account and have...
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Jimfurr1
Jimfurr1

another employer of Tophatter... OTHERWISE why would they put such a great post on a site they wouldn't normally be looking for?

5.0
#1114633
Not able to cancelled an order due to my son premature bidding try to order from my phone. His age is 12 need to rid of that account if it is not remove my son got my phone in error and this have to be remove and i am a good customer and if you want me to cancelled i...
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Jimfurr1
Jimfurr1

They wont.... just refuse the package when it arrives, then wait about 2 months or so to get your money back

#1114596
Tophatter - Fraudulent activity counterfeit mail fraud scam
So this is what I sent to TOPHATTER: "Really? Well now my family's orders are trickling in and it's so embarrassing, after the crap I had gotten in. While I waited for my first item to arrive, I bragged to my family about my good fortune with TOPHATTER. This item just...
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Anonymous
Robertlee8121

OK so I just got my first stuff in from Tophatter and I ordered a bout two parcels of US anti-currency and it came all that was shoved into a bag together no protective cases ...

1.0
#1114404
From my experience in the last few months, they have some good sellers that provide good quality items and some sellers items are falsely described. If they can't provide the item as advertised then they should simply give you a refund. Today, I received a necklace but...
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3.4
I liked
  • I have loved some of the jewelry i have bought
I didn't like
  • Waiting over a month to get a purchase
  • Getting a subitution
#1114396