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1.9 Based on 105 reviews
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  • Customers like
    • Some products and sellers are legit 3
    • Service was gine until now 1
    • Top hatter people seem to be on top of some issues 1
  • Customers don't like
    • Cheap merchandise 5
    • Item not as described 4
    • Quality of your jewerly 3
  • From mobile
  • 17 hours ago
  • #909385

Two of the items i have purchased have either turned my ring finger green or "Dimonds" are jacked up in the settings. What really *** me off is that if they are the quality of what they have stated a high dollar value item and you get them and they are garage...why are they in business and scamming people.

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Please DO NOT buy from this joke of a business. Some of the merchandise for the pruce is not bad however what is really cheap and extremely poor quality merchandise that doesn't even look anything like the pictures of the product. When you try to return it you're met with an inefficient, rude customer service, they don't respond or they respond with rude comments and you don't get your money back. Also the only mode of communication is via... Read more

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The jewelry bought on this site is not what they say it is. If you think you are buying an expensive piece of jewelry, forget it. At the most you will be lucky if it worth anything. This site should be taken down! It is fraud. There are so many places out there where they only want your money and do not stand by their product and this is one of them. I get sick of being ripped off. I will never purchase anything again from these online... Read more

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I got a gold chain and braclet the seller said they were solid gold after i had them tested they are not gold at all tophatter has had it under review for weeks now with no answer to my wanting a refund of my money

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A bogus seller sold a product that was defective, and assured me he would replace it along with a return shipping label for the defective item. Weeks go by and the seller vanishes with no contact information, and is unreachable through the Tophatter site. Then Tophatter claims I am outside the buyer guarantee window so my only two options are to pay to ship the item back to a seller that is unreachable, and still have no product, or do nothing.... Read more

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I have not reveived a my refund yet, you took miney from my account and did not send the product!.. I AM NOT HAPPY

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Im calling because i ordered a pair of earrings and i asked when yhey will be shipped instead they r requesting that i get a refund which i dont want a refund i want my stuff u need to send my earrings now because that card has been canceled out do u understand .this is *** me off.

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This site needs to be shut down!!! They are horrible! Items are just cheap *** directly from China! Percco55 ordered and paid for a pocket watch never got it! They kept my money and basically told me tough luck it was delivered!! This has happened twice now with no refunds!! I say file a lawsuit and shut them down!! They are ripping people off!!

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I received the item damaged. I emailed them and it took over 2 weeks to get refunded $40 of my $50 purchase after I returned the item. They were only willing to refund $40. Now I have a $10 credit for their site which I will never use because I'll never use the website again. They won't refund my final $10 despite my returning item. Four days after my last email they have still not responded. On average it has taken over 3 days to get an... Read more

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Won a bid on what seemed an incredible deal A few days later I recieved an email that the order was canceled due to delayed shipping I wasn't given a choice, I haven't a problem with a delay I dont think this ring was ever available If facts on the value at 940.00 and won the bid at 16.00...come on really This is a scam, not legitimate I emailed them to tell them I didn't mind a delay Never heard back Buyers beware Read more

Was this review helpful? 5 1
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